Home personal finance insurance.

The programme will be repeated on Sunday, 23 January, 2005, at 2102 GMT.

A 1.1m fine imposed on Legal & General in 2003 is to be cut after a tribunal found the regulator had mis-judged the extent of endowment mis-selling by the insurer.

The Financial Services and Markets Tribunal decided mis-selling could only be proved in eight cases, not the 15,990 that the Financial Services Authority originally claimed.

But it did say that defects in the insurer’s procedures “would have caused or contributed to mis-sales”.

To discuss the implications of the ruling, we speak to Janet Walford, Editor of Money Export finance and insurance magazine, and Mick McAteer, Which? Chief Policy Adviser.

Further finance gambling insurance internet pharmacy:

HSBC increases business charges

Four years ago, the big UK banks were slammed for their poor treatment of small businesses.

There has been finance insurance tourist zurich little change since then. And now, one of these banks, HSBC, has sharply increased some of its charges.

Samantha Washington reports.

Further information:

Pensioners to receive NICs offer

The government is writing to almost half a million pensioners to give them the opportunity to boost their state pension by paying extra National Insurance contributions.

Strict rules governing NI contributions determine the level of pension a person can receive.

By making voluntary National Insurance payments to cover the years for which they have incomplete contributions, pensioners may be entitled to a higher weekly pension in the future and a back-dated lump-sum.

We speak to one listener facing the dilemma; her local MP, Liberal Democrat pensions spokesman Steve Webb, and Gary Vaux of Finance and insurance training County Council’s Money Advice Unit.

Further information:

Anger at BT late payment fine

British Telecom customers have been expressing their anger over a new policy of fining people 5 for late payment.

BT has defended its move, saying it is standard practice across other utilities companies, and prevents customers who pay on time from est finance fundamentals hill in insurance investment irwin mcgraw real series
those who do not.

We hear from angry customers and put their complaints to Gavin Patterson, Managing Director of BT’s Consumer Division.

Further information:

Death certificates for UK missing

Families of British tsunami victims will get death certificates even if no body is found, the Foreign Office has announced.

Further information:

Presenter: Paul Lewis
Producer: Jessica Dunbar
Reporter: Samantha Washington

The changes mean financial advisers will no longer be est finance fundamentals hill in insurance investment irwin mcgraw real series to offering only the products of the bank or insurance company that employs them.

Instead, advisers will be able to offer pensions, insurance and corporate estate finance finance hill in insurance irwin mcgraw principle real series
s from different providers.

Consumers will also get a clear choice between paying by fees or commission.

Polarisation scrapped

These key facts documents will make it clearer to consumers that even when financed through commission, advice comes at a cost Dan Waters, Financial Services Authority

The current system - known as “polarisation” and in place since the late 1980s - was designed to make a clear distinction between independent financial advisers (IFAs), who were not tied to any firm, and financial advisers, who were employed by a bank or insurer.

Under polarisation, only IFAs were free to offer clients products from any insurer or bank.

Financial advisers had to stick to selling the products offered by their employers.

As a result, people who went to see financial advisers may not have been sold the best product in the marketplace, just the best that the adviser’s employer had to offer.

Polarisation will finally be scrapped on 1 June. IFAs and financial advisers have had the past six months to prepare for the changes.

Risking bias

Another key change being introduced is that financial advisers will have to set out how much the advice they give is likely to cost.

They will do this through a Key Facts Information (KFI) sheet handed to the client before any investment or insurance product is sold.

Advisers can continue to accept corporate est finance finance hill in insurance irwin mcgraw real series under the new regime.

But to avoid the risk of bias, they must also offer consumers the choice of paying a fee for the advice they receive.

“These key facts documents will make it clearer to consumers that even when financed through commission, advice comes at a cost - and it is consumers ultimately pay through the charges levied on products they buy,” Dan Waters, Financial Services Authority (FSA) spokesman said.

To many people from the south, those with mild Liverpool and Manchester accents sound similar. They share similarities in vocabulary. The term “scally”, where much of the rest of the country opts for “chav”, is just one of many words they share.

Liverpool has perhaps the greater sense of isolation and distinctness from the rest of the country. It is much joked that some Insurance premium finance software think civilisation ends at the Runcorn bridge, but the city really does look as much to the sea as it does back across the land.

When Sir Bob arrived in Manchester in the late 1960s he noticed a city already starting to arrest the decline.

“One was very aware of a city coming back up on the back of sport and the arts. In Liverpool when I went in 2000 one was aware of exactly the same thing, going through the same experience but just much later.”

Superior architecture

There are some who feel Liverpool has to strive to be like Manchester, to compete, because the alternative is doom. Manchester always seems a little surer of its place in the country.

“Liverpool has to find a new life otherwise it will simply be a derelict port,” Sir Bob adds. It has the superior architecture and the current buzz, but is still a long way from catching up.

But Liverpudlians boast of the best architecture

It would take a particularly blinkered, rose-spectacled Liverpudlian not to admit that, despite Liverpool’s furious last decade of redevelopment, their regional rivals have the drop on them economically.

One measure would be demand for office space. According to commercial agents DTZ, office space in Manchester typically rents for 28.50 per square foot per annum compared with about 21 in Liverpool. Manchester’s 19 million square foot of office space compares with Liverpool’s 3-4 million.

Mike Taylor, Oldham-born chief executive of BusinessLiverpool, traces rivalry back to the days of the Manchester Ship Canal and its bypassing of Liverpool.

“It was Manchester’s response to the fact Liverpool was a world class port. The idea was to take some of that trade directly into Manchester. It’s the nature of human beings when there are two large powerful forces in a region there is bound to be some competition.”

But Angie Robinson, chief executive of Manchester Chamber of Commerce, says notions of competition, in the mind of ordinary people or of business leaders, is false.

As a port Liverpool looks abroad

“This rivalry is a bit of a myth, particularly from the business community’s point of view - they work across the whole of the North West. The important thing is that both cities are the economic powerhouses of the region, important in their own right.”

Greater Manchester has luxury, like the Lowry Hotel, which Liverpool is striving for. It’s a contrast from the 19th Century when Liverpool boasted the grander buildings. The stunning stock of Georgian and Victorian buildings that are retained make Liverpool the more popular location for shooting films, but Manchester is the media powerhouse soon to boast a new media village and the historic base of Granada.

On the music front can be found the keenest rivalry outside football. Liverpool, as you are unlikely to be allowed to forget, had the Beatles, while Manchester boasted Joy Division, New Order, the Smiths, the Stone Roses and Oasis. Now Liverpool has a new wave of bands led by the Zutons, the Coral and the Dead 60s. But Manchester’s greatest musical cheerleader, the sadly departed Tony Wilson, had a lot of time for Liverpool. The rivalry is the stuff of heated pub available car finance insurance quote, but hardly summons vitriol.

That vitriol is found in football alone. Go outside it, and the historic rivalry is merely that, old battles over commerce and a little economic envy.

I grew up in Liverpool possibly the greatest sign that there is rivalry can be found in the vocabularly of the place. I remember at school that the very, very worst insult you could hurl at anyone would be to call them a ‘manc’. You could question their parenthood, or suggest you had close relations with their sister, or insinuate what their gran was up to with the bin man and it would all be a laugh. But if you called someone a ‘Manc’ - well that was verbally going nuclear, such strong an insult would only ever result in a fist fight.
G McEvoy, Brum

Not being from either city, but having lived in both, I have to agree with some of the stereotypes. Manchester, to my mind, is a much more dangerous city - in addition to the drugs and gangs, there’s a real feeling of the potential for violence in most of the city centre bars.

Rather than look to New York, I believe Liverpool takes a huge amount from Ireland - it gives me a similar “feel” to Belfast - the people and humour are alike. I have not lived anywhere else that has a more defined pride and local identity as to “being from Liverpool”. The same cannot be said for Manchester. Liverpool is on the upslope, whereas Manchester has grown too fast creating a very defined division between rich and poor, with the associated social problems.

SleepyD, Swindon, Wilts

You can’t even compare the two seriously. Manchester is a major international city, Liverpool is a jealous historic remnant. Facing Belfast (not NY as claimed) is hardly a reason to call it great. Liverpool’s only major export since slavery was the Beatles and they recorded all their albums in London while living in the South East. This is like comparing London and Slough because The Office was based in the latter - it’s nonsense.
James, UK

Nowhere else in the country can boast 2 genuinely world class cities, other than the north west. Im a proud Manc, but admit that both cities are indeed great, however, you’d have to say that Manchester is slightly ahead, and is indeed the country’s #2 city behind London, and as with London, is the only city that boasts a ‘Greater’ prefix when describing the general area in which the city is located. Manchester is indeed the capital of the North however, and not many people can argue this.

Liverpool isnt too far behind though, and being a proud northerner, Im very pleased to say that out of the country’s top 6 cities (London, Manchester, Liverpool, Leeds, Birmingham and Newcastle), 5 of them are in the north.. if you count Birmingham as northern! The bottom half of the country only has London, and nothing else in terms of major, important cities. Greater London just happens to be as big as the other 5 put together!

Chris Handley, Manchester, England

In recent years Manchester has had the commonwealth games, Imperial War Museum North, the Trafford Centre, the Lowry, Urbis, rebuilt Picadilly station and the Bridgewater Hall. Liverpool has the Super-Lamb-Banana. Enough said.
Matthew Smith, Manchester, UK

Which is your favourite city, Liverpool or Manchester? Erm, neither, they’re both ferociously awful. Birmingham, however, is slightly better than either. Although I don’t expect this comment to be published as the BBC apparently refuse to accept the existence of what is legally, culturally, and historically the Second City.
Andy Twiss, Birmingham, UK

Both cities are rich in heritage and everyone gloats how both cities are doing so amazing, (Manchester especially after the 1996 IRA bomb), but I can’t help wondering if we are just applauding the Londonesque evolution of these two cities, rather than celebrating the history and influence they have carried to the rest of the world.
Jim Humphreys, Bury

If you want a really unbiased view ask a Brummie! Manchester is clearly a bigger city with more economic clout at the moment. But Liverpool, though clearly shabby in places, has a romance that is hard to beat. Pier Head and the Mersey are magnificent. I spent a long weekend in Liverpool in February, full of art, music, food and beer (latter at the amazing “Phil”). I would never stay in Manchester in the same way.
Adam Green, Ludlow

Is it any wonder why we in Liverpool have to put up with this type of one-sided editorial when the BBC and Granada are based there. The local evening news on both channels is riddled with biased material dotted with ‘the clip’ of 20 year footage of the so called “Riots”. The Mail on Sunday published a piece about drug taking in Manchester parks with a photo and caption of Calderstones Park in Liverpool, one of the best parks in the city. As Mail on Sunday readers only look at the pictures it left us looking in a bad light. Oh yes the Mail was always based in Manchester.
Steve Penney, Liverpool UK

Manchester has one thing over Liverpool - rain.
Gerry, Liverpool

I am intensely proud of being Scouse wherever I go in the world. I love Liverpool and miss it now I live in Ireland. It is distinct from the rest of the U.K, the people are open, bright and creative, which I think stems from our geographic position - looking out to other lands. We are not introspective, which is how I feel Manchester is. Scousers do stick-up for eachother because we recognise our shared heritage and the adversities we have had to face, and I think a lot of people from elsewhere, particularly Manchester, feel envious of this solidarity and so are quick to jump on the “self-pity city” bandwagon.
J Jones, Hacketstown, Republic of Ireland

I’m from Liverpool, still living here, and I commute to Manchester to study/research at Manchester uni. I also used to be in a band, gigging around the region, and in both pursuits I’ve found that the Finance or insurance or real estate rivalry doesn’t really go beyond a few opening lines of small-talk and the occasional bit of friendly banter. I think most people realise that the so-called ‘rivalry’ is more of a conversation starter than a precursor to any hostilities. The football, of course, is a different matter, although you will find that most scousers don’t mind Man City; the enemy of my enemy is my friend.
Matthew Mahoney, Liverpool

I take it that Finlo Rohrer is from Manchester!?

Dave Carroll, Liverpool

Tony Wilson had it about right when he suggested we Mancunians and the Liverpudlians should probably reserve most of our vitriol for London and the South. Whilst I’m no great lover of Liverpool, it’s obvious that our two cities have far more in common with each other than we commonly admit. Manchester has been quicker off the blocks in finance household insurance itself and Liverpool is to a certain extent playing catch up. I wish them good luck - anything that breaks up the hegemony of power concentrated in London is a good thing.
Steeley, Salford, Manchester

I think these two great cities have more in common than some people would like to admit. In the week of Tony Wilson’s funeral I thought it very apt that there was a large floral tribute for Tony from the music lovers of Liverpool. Now as for the football, that’s a differnt kettle of fish…
Nigel Kavanagh, Amsterdam Holland

I was born and raised in Liverpool, love the city and support LFC, but now, after a few years in London, have lived in Manchester for 6 years. Much as I will always be a Scouser, I am proud of what a great city Manchester is and what it stands for in the country. I tend to think of myself now as a supporter of the North (and the North West in particular) as opposed to the South (and London specifically). Certainly you are right that from a business perspective, there is no rivalry between the 2 cities. I think that, with the exception of football, most Scousers and Mancs would say the rivalry is with the South rather than each other.

Steve Morris, Manchester

As someone working in Manchester but having family from Liverpool (although a southerner born in Bristol), I think much of the rivalry dates from the building of the Ship Canal, which took away much of Liverpool’s trade. Many things called “Manchester” are not actually in Manchester at all. The docks and racecourse are in Salford, while Man United play in Trafford. The important thing now is that the north-west lags behind the south-east in investment, particularly in transport.
Geoff Kerr, Todmorden, UK

“Some Liverpudlians think civilisation ends at the Runcorn bridge.” So does the rest of the country, ha ha!
Mike, Crawley

I am from Merseyside but now I live on the Manchester border. Manchester has an amazing (if misplaced) sense of its own self-importance. This is typified by their ill-advised Olympic bids. The rest of the country (and world) sniggered at this folly. Imagine Manchester trying to compete with proper cities with a real world-wide heritage. Manchester’s reputation is built on hype and spin. It’s okay as a regional centre but hardly a world-class destination. Manchester thinks it’s the greatest city on the planet whereas Liverpool KNOWS it is.
Marc, Heaton Moor

The full saying is “Salford Lads, Manchester Men and Liverpool Gentlemen”. Liverpool does not have to ’strive to be like Manchester’, it is by far the better environment. I worked in Manchester for a year, and after three weeks my vehicle was stolen - that has never happened in Liverpool! I always found the vitriol to be more from Mancunians than Scousers - maybe it’s jealousy?
George Birchall, Liverpool

Do you actually get paid for this Finlo? Its clear where your preference lies even in the subtlety of the dark clouds over the Liver Buildings. Next time why dont you compare and contrast equally instead of inciting hatred between cities.
Phil

As cities, they can not be compared and never should have been. Both have qualities which make them unique and it is like comparing Men and Women - two cities seperated by 30 miles with very different characters - Manchester is from Mars and Liverpool is from Venus!!
Helen, Liverpool

I live just across the water (the Mersey) I work in Liverpool. Knowing that we have the Capital of culture next year, yuo can see the City is alive with the buzz of builders, cranes, renovations and cleanups. The City is preparing itself for the biggest party of its life. However, I cant help but think its not quite living up to its full potential. It location has more to give than most cities. It has distinctive architecture and land marks, and could develop into the next cutural centre of northern europe. What has instead been built with the money of the investment is shops…. hardly cultural.
Russell Jacques, Wirral

Black armband city vs the capital of provincialism - who cares?
Tom , Brum

The Coral are not from Liverpool - they are from Hoylake on the Wirral - whilst this is still classed as Merseyside today, it was always historically Cheshire. I am not a mere West Wirral snob trying to down liverpool, I am merely seeking to raise the profile of the port of birkenhead and the Wirral as a whole which seems to be regarded by many as part of Liverpool. And just for the record, I have lived in Manchester for a while and found no malice or ill will from any Mancunian!
Colin Auty, Birkenhead

I’m from Widnes, which is exactly in the middle of Liverpool and Manchester, and I grew up supporting LFC (and am still a massive fan). But I moved to Manchester 18 years ago, since then I’ve picked up a manc accent. This makes going to Anfield an interesting experience, and watching LFC games in a MCR pub equally tricky. To answer your question, both cities are my favorites. Were lucky in the North West to have 2 such powerfully iconic cities, and its the tension between them that has bred such success. And Im not talking football.
scouse manc wooly back, Manchester

Yes Manchester does have the edge over Liverpool. You get this sense in Liverpool of exclusivity - if you are not a scouser you are most definitely an outsider. Not to say Liverpool isnt friendly - it can be - but it seems sort of stuck somewhere in the last century - perhaps not hooked on grief but slow to change and wary of the outside world. Manchester however is most definitely looking outward and for this reason deserves the title of second city.
scott blockley, London

I’m pretty sure this article has been written by a southerner in a London office who seems to have no real experience of either city.
Nicola, Manchester

I have buy to let properties in both cities although I live in the South. My heart votes Livepool but my head says Manchester as it is at least 5 years ahead in terms of ambition and development. Both cities are on the up but I find that businesses in Liverpool are less pro-active and need more prodding to get things done. Everything I try and do in Liverpool is an effort, but in Manchester business is done without too much hassle.
Charlie, Guildford

As a born and bred Scouser who has lived in the South West for the past 8 years I still call Liverpool ‘home’. Liverpool and Manchester are very different places, but at the same time they have to stick together to defend themselves from the abuse both cities receive from our Southern countrymen. Most people who criticise the North, and especially Liverpool, have never been there, but still think it’s okay to “have a dig”! There is of course the big football rivalry between the two cities, but I think that’s where it stops. They are both proud cities with great people - something the whinging Southerners could learn from!
Matt, Bath, Somerset

On Merseyside they say that Liverpool is England’s second city; in Manchester they know that London is.
Martyn Wilson, Malvern

The Financial Services Authority (FSA) said essential estate finance hill in insurance investment irwin mcgraw real series advice and “variable quality” after-sales service was being given to home personal finance insurance policyholders.

In particular, the FSA was worried that after-sales literature was jargon-heavy and missed out key information.

The FSA warned insurers and financial advisers to up their game or face enforcement action.

Poor after-sales information for these and other policy types makes it harder for consumers to understand the performance of their policies Sarah Wilson, FSA

Corporate estate finance finance hill in insurance irwin mcgraw principle real series are one of the most widely held of investment types.

There are some 32 million with-profits policies currently in force.

With-profit funds invest in the stock market but smooth out investment returns by holding back money made in good years to pay out in bad ones.

Literature letdown

Crucially, the FSA found that many policyholders no longer had access to the adviser who sold them the policy in the first place.

As a result, they have to rely on post-sales literature from the insurer.

Often this literature is not up to scratch, the FSA said.

“Poor after-sales information for these and other policy types makes it harder for consumers to understand the performance of their policies and the product features they have paid for,” Sarah Wilson, director and insurance sector leader at the FSA, said.

“Senior management in both insurers and advisory firms need to re-examine their existing approach and, where necessary, implement changes,” she added.